MEDICAL TRANSPORT

Safe and efficient transportation to access medical services.

 

Medical transportation

8:30am-4:30pm

Monday-Friday

Contact us:

SUE MINNS

Medical Transportation Coordinator

780-791-6538, ext *250

sue.minns@atcfn.ca

Fleur Denny

Medical Transportation Support Worker

780-791-6218, ext *251

Fleur.denny@atcfn.ca

After hours

Edmonton Referral Unit

Phone: 1-800-514-7106

Medical Transportation Overview

Athabasca Tribal Council Medical Transportation provides transportation for clients living on reserve to access necessary medical health services.

Medical Transportation Benefits are funded in accordance with the policies set out by Health Canada and Athabasca Tribal Council Health Department. Transportation may be provided for clients to access the following types of medically necessary health services: Diagnostic Testing, Physician, hospital care, alcohol, solvent, drug abuse and detox treatment, those services covered by the Non-Insured Health Benefits (vision, dental, mental health).

Medical transportation policies

All policies are developed by Indigenous Services Canada, First Nations, Inuit Health Branch.

  • Must provide at least 48 hours notice to the medical transportation team. There are NO arrangements made for same day appointments after 3:00pm.

    Notice must include:

    Confirmation of appointment

    Treaty number

    Name of Member

    Date of birth

    Address

    Should the member require an escort, the letter for appointment confirmation needs to state that an escort is required.

  • Members must provide proof of appointment attendance.

  • Members are expected to act respectfully while staying in accommodation. This includes adhering to the policies and expectations of the hotel.

    If members are asked to leave the hotel due to bad behaviour or breaching of the hotel’s rules members are responsible for finding their own lodging. Transportation back to member’s community will be provided.

    All damages, misplaced items, or additional charges above what was pre-approved by the Athabasca Tribal Council are the sole responsibility of the member who was registered to the room. The Athabasca Tribal Council is not responsible for payment and will bill back any charges to the member for collection.

    Athabasca Tribal Council reserves the right to place members on a reimbursement only basis when deemed appropriate and as a result of breaching any of the policies of the medical transportation program, including but not limited to aggressive/inappropriate behaviour, property damage, having unregistered guests in the hotel, missed appointments etc.

  • Meal allowances are determined by Indigenous Services Canada.

    ATC has the right to limit cargo/luggage to 2 bags per person.

    Please ensure you are booking your appointment with your Nation’s medical transportation team, who will coordinate with the Athabasca Tribal Council team for overnight and return travel. Where available, the nation’s medical transportation system must be used first.

  • Athabasca Tribal Council requires a discharge letter to be faxed from the hospital with the following information at least 12 hours prior to discharge:

    Discharge orders

    Any pharmacy needs

    Any mobility devices

    Do you require to stay close to hospital or are you able to go home

    Fax: 780-791-0946